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SHIPPING POLICY

U.S. Domestic Delivery

  • We offer ground shipping with USPS or FedEx on all orders shipped to USA destinations.

  • Upon shipment, package should arrive within 1-5 business days. 

  • We have partnered with FedEx and DHL to offer shipments from Mexico to USA. Please allow one to two weeks for these deliveries, depending on the tip of piece it is.

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RETURN & EXCHANGE POLICY

14 Day Return Policy​

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  • We will gladly accept returns on items sold from our U.S. location for a full refund or store credit within 14 days from time of delivery. 

  • Items must be come in original packaging. Items that show visible wear or damage will be rejected and returned to sender.

  • Unfortunately, at this time, we cannot accept returns from all products shipped from Mexico directly to the client, unless they arrive damaged or broken. If this is the case, we kindly ask you supply photos of the state of the piece.​​

  • We do not accept exchanges.

 

To start a return or exchange, please email us at info@studiorombo.com Monday-Friday 10 a.m.-6 p.m. EST

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